Supplier Quality System Questionnaire

Business Name:

Street Address:

City:   State:   Zip Code:   

Phone:   Fax:

Q.A. Representative:

Supplied Product or Service:

 

Quality Requirements YES NO
1)

Is this business ISO Certified?
1a)

If Yes, list standard:
Please submit a copy of certificate.

 If NO, Skip to Question # 2
2)

Does this business have a Quality Manual?
3)

Do you have a documented system to control drawings and other specification utilized for product conformance?
4)

Do you have a documented gage calibration system?
4a)

Is it traceable to a recognized standard?
4b)

If Yes, list standard:

If NO, Skip to Question # 5
5)

Please list other Certifications:

 

Business Requirements YES NO
6)

How long has this business been in place?

 
7)

Have there been any changes in top management at this business in the last 24 months?
7a)

If Yes, please describe:

If NO, Skip to Question # 8
8)

Has there been a relocation of this business in the past 24 months?
8a)

If Yes, please describe reason for the relocation:

*******IF YOUR ANSWER TO QUESTION #1 (Is this business ISO Certified?) WAS "YES", SKIP TO QUESTION #19. ********

 

  YES NO N/A
1)

Do you have a documented contract review process in your company?
 
 

Procedure NO:

2)

Do you have documented system that assures Customer needs and expectations are met?
 
   
3)

Are there documented Quality procedures that describe the elements of your Quality System?
 
 

Procedure NO:

4)

Do you have a documented system to assure that the latest edition of Customer drawings, specifications, and engineering changes are utilized?
 
 

Procedure NO:

5)

Do you have a documented system for identification and traceability of your materials?
 
 

Procedure NO:

6)

Do you have a documented system for identifying and controlling all materials?
 
 

Procedure NO:

7)

Do you have a documented procedure for process control?
 
 

Procedure NO:

8)

Do you have a documented system for process validation and/or process changes?
 
 

Procedure NO:

9)

Do you have a documented procedure that describes the in-process, final and/or test inspection program?
 
 

Procedure NO:

10)

Do you have a documented process for evaluating your suppliers?
 
 

Procedure NO:

11)

Are there procedures for the inspection and test status of your products?
 
 

Procedure NO:

12)

Do you have a documented corrective and preventative action system that is utilized by all Elements of your Quality function?
 
 

Procedure NO:

13)

Is there a documented system that assures adequate/appropriate packaging of the product?
 
 

Procedure NO:

14)

Is there a documented system for handling of work in process, between operations and from final operation to packaging?
 
 

Procedure NO:

15)

Do you have a documented system that assures that the Customer's packaging and shipping requirements are met?
 
 

Procedure NO:

16)

Do you have a documented system for the retention of Quality records?
 
 

Procedure NO:

17)

Do you have a documented procedure for conducting and documenting internal audits?
 
 

Procedure NO:

18)

Does the internal audit program assure that all of the elements of the Quality system continue to be implemented and maintained?
 
 

Procedure NO:

19)

Do you have a documented procedure for contacting the Customer when there will be a need to change a component, service or manufacturing material?
 
 

Procedure NO:

20)

 

If there are no formal procedures for contacting the Customer when there will need to be a component, service or manufacturing material, will your company agree to contact CARON Enterprises, Inc. in writing if there will need to be a change to a component, service or manufacturing material?

Please explain:

End of Questionnaire

THANK YOU!

CARON Enterprises, Inc.     2700 Mechanic Street    Lake City, PA 16423    USA
Phone: (814) 774-5658         Fax: (814) 774-2245    Email: caron@caron-inc.com